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what does it mean when you get error messages saying - ups: the external switch gear q001 has opened | Data Center & Facility 3 Phase UPS

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what does it mean when you get error messages saying - ups: the external switch gear q001 has opened

Discussion in Data Center & Facility 3 Phase UPS started by Cathy , 9/6/2018 12:52 PM
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what does it mean when you get error messages saying - ups: the external switch gear q001 has opened

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  • catjo76

    I am getting the below messages....

    Can any one tell me what this means??   (this is on a Symmetra 40K 3-phase unit)...

    thx

  • wpasquil

    Hi,

    I checked with 3 phase support and below is the responses.

    Means the Q1 main input to the ups either was opened and closed shortly after or the reporting is a problem with the aux contact circuit showing its status. 

    You should contact 3 phase support at 800-555-2725 option 4 and they will be happy to assist you. 

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