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Home » Spaces » Data Center & Facility 3 Phase UPS » discussion » General » ups not giving backup power after grid fails

ups not giving backup power after grid fails

Discussion in Data Center & Facility 3 Phase UPS started by sunil , 26 days ago
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  • sunil12
    sunil
    New Member New Member
    sunil 26 days ago

    UPS not able to provide to output  after main source power failure, There is no any error of Battary. battary shows 100%.

    what could be the reason ?

  • SecretSquirrel
    Secret Squirrel
    =S= Representative
    Secret Squirrel 19 days ago (in response to sunil)

    Hi Sunil,
    Can you please provide the exact model number for the UPS in question?

    Secret Squirrel

  • sunil12
    sunil
    New Member New Member
    sunil 18 days ago (in response to Secret Squirrel)

    Dear Team,

    My UPS is Galaxy 3500 10-40kVA, 415 V.

    It not shows any battary truouble also. The Internal and External bypass shows Open.

    Best Regards

    sunil wadkar.

  • SecretSquirrel
    Secret Squirrel
    =S= Representative
    Secret Squirrel 12 days ago (in response to sunil)

    Hi Sunil,

    The APC by Schneider Electric forum is not the most suitable medium to troubleshoot a unit of this size, as the level of complexity in troubleshooting could be quite in depth and lengthy. I would highly recommend reaching out to your local SE Call Center for continued assistance.

    Secret Squirrel

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