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Home » Spaces » Data Center & Facility 3 Phase UPS » discussion » General » ups not giving backup power after grid fails

ups not giving backup power after grid fails

Discussion in Data Center & Facility 3 Phase UPS started by sunil , 7/23/2018 7:58 AM
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  • sunil12
    sunil
    New Member New Member
    sunil 7/23/2018 7:58 AM

    UPS not able to provide to output  after main source power failure, There is no any error of Battary. battary shows 100%.

    what could be the reason ?

  • SecretSquirrel
    Secret
    =S= Representative
    Secret 7/30/2018 1:48 PM (in response to sunil)

    Hi Sunil,
    Can you please provide the exact model number for the UPS in question?

    Secret Squirrel

  • sunil12
    sunil
    New Member New Member
    sunil 7/31/2018 10:50 AM (in response to Secret )

    Dear Team,

    My UPS is Galaxy 3500 10-40kVA, 415 V.

    It not shows any battary truouble also. The Internal and External bypass shows Open.

    Best Regards

    sunil wadkar.

  • SecretSquirrel
    Secret
    =S= Representative
    Secret 8/6/2018 1:26 PM (in response to sunil)

    Hi Sunil,

    The APC by Schneider Electric forum is not the most suitable medium to troubleshoot a unit of this size, as the level of complexity in troubleshooting could be quite in depth and lengthy. I would highly recommend reaching out to your local SE Call Center for continued assistance.

    Secret Squirrel

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