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Startup failed Symmetra PX SYCF160KH and PDUM160H-B

Discussion in Data Center & Facility 3 Phase UPS started by Oppong , 1/18/2018 2:22 AM
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  • oppong03
    Novice Novice
    Oppong 1/18/2018 2:22 AM

    Please can someone help me with the startup process for new installation. After physical installation done I tried powering the UPS and a message on the screen says ''Communication lost, fault light ON, load light ON. I try to enter UPS configuration but assays 'Disconnected / initializing'.

    I also need a direction to connect MBP INTERFACE BOARD AND EPO wiring oppositions board.

    No Input/Output volts/Current kw display.

    I will appreciate any, help to bring the system.


    Thank you,


  • wpasquil
    =S= Representative
    Bill 1/18/2018 2:54 PM (in response to Oppong)


    Please contact local support for assistance with the start up of 3 phase UPS.

    Local support contact information will be found at this link http://www.apc.com/gh/en/support/contact-us/index.jsp

  • oppong03
    Novice Novice
      This discussion is marked as answered
    Oppong 1/18/2018 3:52 PM (in response to Bill)

    Hi Bill,

    Thank you very much for your response. The problem is resolved. Apparently I missed one o the terminators in from of the PDU unit. After correction everything seems to be fine.

    I am very grateful.

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