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Please can someone help me with the startup process for new installation. After physical installation done I tried powering the UPS and a message on the screen says ''Communication lost, fault light ON, load light ON. I try to enter UPS configuration but assays 'Disconnected / initializing'.
I also need a direction to connect MBP INTERFACE BOARD AND EPO wiring oppositions board.
No Input/Output volts/Current kw display.
I will appreciate any, help to bring the system.
Please contact local support for assistance with the start up of 3 phase UPS.
Local support contact information will be found at this link http://www.apc.com/gh/en/support/contact-us/index.jsp
Thank you very much for your response. The problem is resolved. Apparently I missed one o the terminators in from of the PDU unit. After correction everything seems to be fine.
I am very grateful.
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