The display screen on our PDU shows only a arrow curser at the top left of the screen. Tried unplugging the cable per tech support and no change. Swapped the screen out with one from a spare we have in storage with the same results. Tech support said that if the un-plug/re-plug didn't work, then we have a bad brain. We have a spare brain in the spare unit, is it "hot-swappable"?
I found an internal procedure for this which indicated:
So, my answer would be you must power down. I double checked with someone in 3 phase support too to make sure I found the right instructions and he did confirm the PDU needs to be powered down for safety reasons.
Thank you Angela,
That is pretty much what I thought, just nice to hear it confirmed. It is one of our "problemed chilren" here which needs some attention anyway.
Hello. Is this the same 'dead brain' problem I might have on my 100K? Can you help with the location and part number of a 'brain'? It's a Symmetra PX2 with modular power and not the 'older style' with electric plugs running under the floor. Thanks!
Please contact the 3 phase technical support team and they will be happy to assist you.
Local support contact information will be found at this link.
You may need to change the region in the upper left of the contact us web page.
Can you help with the location and part number of a 'brain'? It's a Symmetra PX2 with modular power and not the 'older style' with electric plugs running under the floor. Tellpizzahut
Please contact our 3 phase technical support team and they will be happy to assist you.
Choose a location