question is asked often :(
This AP9630 is displaying this message on 2 UPS. It's actually connected to Smart UPS 2200. If my doc is correct & up to date, it's running firmware UPS 09.4 (ID18).
Connected to serial to AP9630, Network Card AOS is v6.9.6, Smart-UPS & Matrix UPS APP v6.9.6 too.Stat : P+ N4+ N6+ A!
I already tried the "resetToDef -p keepip". After about 10 minutes I was able to connect using putty again, setting correct IP, reboot. Wait 10 more minutes to get ping ok. I already was having this problem with firmware 6.9.4 and the upgrade didn't solve it.
What can I do now ?
First you need to log into the device via SSH or Serial and enable FTP using this command:
ftp -S enable
Next you need to download the following files:
Connect to the NMC using FTP, I recommend the WinSCP client,
Upload "apc_hw05_bootmon_109.bin" to the root,
The NMC will reboot,
Reconnect via FTP,
Upload "apc_hw05_aos_696.bin" to the root,
Upload "apc_hw05_sumx_696.bin" to the root,
The NMC will reboot for the final time
Hello, no more luck :(
after first & second upload, the card boot really fast. Less than 10 pings to be up. After the last one, it tapes 10 min.
that sounds about right, the last one take a bit longer to install.
but still can connect with https.
SSH stat still display : P+ N4+ N6+ A!
try these commands:
web -s enable
That should enable HTTPS but I'm not sure the application has uploaded correctly.
no more luck using http or https :(
another idea ?
The A! in the stat field means that the application hasn't loaded properly. ;
The only other things that come to mind are to make sure your on the same subnet as the NMC when updating or to follow this process below:
It requires physical access to the card and a serial cable.
I try to follow the procedure of the KB (https://www.apc.com/us/en/faqs/FA293874/) as well as this video:https://www.youtube.com/watch?v=P2dsPffXKz8&t=52sBut I still can't get access to BootMonitor.- I am using TeraTerm on the COM8 at 9600 speed. It does not want to synchronize at a higher speed.- During the reboot, TeraTerm almost immediately displays the login prompt 'User Name:'
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