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New NIC not workin | UPS Management Devices & PowerChute Software

New NIC not workin

Discussion in UPS Management Devices & PowerChute Software started by John , yesterday
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New NIC not workin

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  • jdimitroff

    Plugged a new AP9630 NIC card into a SMT2200RMUS and the card does not work. Plug the card into an SMT1500 and it works just fine.

    Is the slot fired? Do I need to reboot the UPS?

    It is an older unit.

    Thanks!

  • APC_Gavan

    Hi John,

    Smart slot cards should be hot-swapable but a reboot couldn't hurt...

    Do any lights come on on he NMC when connected to the SMT2200RMUS, is it possible it was no making full contact? 

    Also I'd recommend updating the firmware on the UPS.

    -Gavan

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