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PoweChute for SUA3000 | UPS Management Devices & PowerChute Software

PoweChute for SUA3000

Discussion in UPS Management Devices & PowerChute Software started by Steven , 11/11/2019 1:43 PM
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Please review Schneider Electric Knowledge Base articles for assistance with most technical support questions.  http://www.apc.com/us/en/faqs

Posted in: General

PoweChute for SUA3000

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  • scuthber


    I have a Smart-UPS SUA3000RMI2U plugged in to my server via Com1 and while I can connect to it using Putty and managed to configure the IP address with no problems, when I install PowerChute it cannot find the UPS. I've tried both the 32 bit and 64 bit installer, but get the same results. I am running Sever 2016. Do I need an "old" version of PowerChute?


  • wpasquil
    This discussion is marked as answered


    Are you attempting to install PowerChute Business Edition? If so it is not compatible with a SUA Smart-UPS with a NMC installed. You should install PowerChute Network Shutdown and communicate with the UPS via the NMC. 

  • scuthber

    That would most definitely be the reason then... Installed Network Shutdown and all seems to be OK. Thanks very much for your help!

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