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About PowerChute Personal Edition 3.1 post installation | UPS Management Devices & PowerChute Software

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About PowerChute Personal Edition 3.1 post installation

Discussion in UPS Management Devices & PowerChute Software started by Larry , 10/4/2019 12:56 PM
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Please review Schneider Electric Knowledge Base articles for assistance with most technical support questions.  http://www.apc.com/us/en/faqs

Posted in: General

About PowerChute Personal Edition 3.1 post installation

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  • kahml

    So I have learned that PCPE 3.1 now creates an ApcTempReg folder in the C:\ drive during/following installation.

    In that folder is one file, APCSetting.txt.  Shown below is an excerpt of that file:

    APC_CURRENT_COUNTRY_INFO=US 
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US
    APC_CURRENT_COUNTRY_INFO=US

    What I don't understand is:

    a) why a temp folder in the C:\ drive instead of one of the existing temp folders?

    b) why this file is even necessary for the software to write to every time the system is booted?

     

  • wpasquil

    Hi,

    What OS are you running and did you install to the default path of C:\Program files\APC\PowerChute Personal Edition

  • kahml

    Bill,

    I'm reporting on a Windows 7 computer that previously had the older version.

    Looked at a just recently installed 3.1 on a Windows 7 computer that never had PowerChute - same result (smaller file).

    Looked at a brand new Windows 10 machine with a fresh install of 3.1 - same result (growing file).

    Larry

  • wpasquil

    Hi,

    I have tested the installer on Win 10 home and pro. Also on Win 7 pro and cannot reproduce the issue. When the installer is run to creates a folder the the default users temp folder and once the installation has completed the folder is remove. 

    How are you running the installer? Are you logged in remotely, as admin?  Are you installing to the default path? is the installer on the system or on external drive? Also, what are you selecting for your configuration i.e. enable software update notifications, send power quality information? 

  • kahml

    I have installed this both on site and by logging in remotely (LogMeIn) with my Admin account.

    I am installing to the default path; the installer is in C:\AppUpdate folder

    At this point, I can't tell you want my configuration settings are because my version of 3.10 PowerChute is showing "Power Source Unknown" and that's never a good thing...

     

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