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Home » Spaces » UPS Management Devices & PowerChute Software » discussion » General » CD damaged, can't find the management software

CD damaged, can't find the management software

Discussion in UPS Management Devices & PowerChute Software started by wissam , 12 days ago
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  • User-WS
    wissam
    Novice Novice
    wissam 12 days ago

    hello, Where can I download the "UPS monitoring software" for the SRV1KI Easy_UPS?

    The unit came with a CD but it's damaged, not working

    Tried to download the software from APC website support but the SRV1KI model is not listed in the menu

    need help, thank u

  • MattK
    Matt
    =S= Representative
    Matt 10 days ago (in response to wissam)

    Hi Wissam

    I have sent you an email with a link to the software.

    Please let me know if you have any issues with it

    Thanks

    Matt

  • User-WS
    wissam
    Novice Novice
    wissam 9 days ago (in response to Matt)

    Hi Matt,

    I didn't receive any email, pls send it again. thx

  • MattK
    Matt
    =S= Representative
    Matt 9 days ago (in response to wissam)

    Hi Wissam

    Please find the link here

    https://schneider-electric.box.com/s/7f9j7bhuvkqv1b6vd4cb36rj5g1qy20v

    Regards

    Matt

  • User-WS
    wissam
    Novice Novice
    wissam 9 days ago (in response to Matt)

    Hi Matt,

    Attachments
  • MattK
    Matt
    =S= Representative
    Matt 8 days ago (in response to wissam)

    Apologies Wissam

    I've changed the permissions on the link now.  It should take you to the zip file without any logging in requirements.

    Regards

    Matt

  • User-WS
    wissam
    Novice Novice
    wissam 8 days ago (in response to Matt)

    Hello Matt, I don't think this is the software I'm suppose to have with the SRV1KI unit. When you launch it, it connects to somewhere on the Internet with a "Messages" window and doesn't have any GUI to control the basic functions of the UPS. Why do I need that connection to control a UPS that is connected to my pc thru a usb cable? Maybe I just need the Powershute software that works with my unit? correct me if I'm wrong. thx

  • MattK
    Matt
    =S= Representative
    Matt 7 days ago (in response to wissam)

    Hi

    I went through the installation process myself.

    The InstallSchneiderUPSsoftware windows exe  installs both the shutdown software and the management software.

    I found it was best to have the UPS connected to the computer when installing.

    The UI is loaded into your web browser.  You should get a desktop icon and an icon in the system tray as well.

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