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Home » Spaces » UPS Management Devices & PowerChute Software » discussion » General » CD damaged, can't find the management software

CD damaged, can't find the management software

Discussion in UPS Management Devices & PowerChute Software started by wissam , 1/5/2019 7:04 PM
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  • User-WS
    wissam
    Novice Novice
    wissam 1/5/2019 7:04 PM

    hello, Where can I download the "UPS monitoring software" for the SRV1KI Easy_UPS?

    The unit came with a CD but it's damaged, not working

    Tried to download the software from APC website support but the SRV1KI model is not listed in the menu

    need help, thank u

  • MattK
    Matt
    =S= Representative
    Matt 1/7/2019 10:24 AM (in response to wissam)

    Hi Wissam

    I have sent you an email with a link to the software.

    Please let me know if you have any issues with it

    Thanks

    Matt

  • User-WS
    wissam
    Novice Novice
    wissam 1/8/2019 6:53 AM (in response to Matt)

    Hi Matt,

    I didn't receive any email, pls send it again. thx

  • MattK
    Matt
    =S= Representative
    Matt 1/8/2019 8:55 AM (in response to wissam)

    Hi Wissam

    Please find the link here

    https://schneider-electric.box.com/s/7f9j7bhuvkqv1b6vd4cb36rj5g1qy20v

    Regards

    Matt

  • User-WS
    wissam
    Novice Novice
    wissam 1/8/2019 4:17 PM (in response to Matt)

    Hi Matt,

    Attachments
  • MattK
    Matt
    =S= Representative
    Matt 1/9/2019 8:10 AM (in response to wissam)

    Apologies Wissam

    I've changed the permissions on the link now.  It should take you to the zip file without any logging in requirements.

    Regards

    Matt

  • User-WS
    wissam
    Novice Novice
    wissam 1/9/2019 3:23 PM (in response to Matt)

    Hello Matt, I don't think this is the software I'm suppose to have with the SRV1KI unit. When you launch it, it connects to somewhere on the Internet with a "Messages" window and doesn't have any GUI to control the basic functions of the UPS. Why do I need that connection to control a UPS that is connected to my pc thru a usb cable? Maybe I just need the Powershute software that works with my unit? correct me if I'm wrong. thx

  • MattK
    Matt
    =S= Representative
    Matt 1/10/2019 12:03 PM (in response to wissam)

    Hi

    I went through the installation process myself.

    The InstallSchneiderUPSsoftware windows exe  installs both the shutdown software and the management software.

    I found it was best to have the UPS connected to the computer when installing.

    The UI is loaded into your web browser.  You should get a desktop icon and an icon in the system tray as well.

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