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Smart-UPS SMC1500I & PowerChute Business Edition v9.5

Discussion in UPS Management Devices & PowerChute Software started by Max , 8/10/2018 7:38 PM
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Please review Schneider Electric Knowledge Base articles for assistance with most technical support questions.  http://www.apc.com/us/en/faqs

  • Witzker
    Max
    New Member New Member
    Max 8/10/2018 7:38 PM

    Hi

    I am completely new with UPSs

    I have connected the Smart-UPS SMC1500I to power and to a network switch where also my pc is connected.

    I have downloaded PowerChute Business Edition v9.5 for windows 7 ( i use win 7 64)

    installed it - was asking for Com or USB connection not for LAN

    I have no install cd

    I was looking the documents but did not find a solution how to get software working with LAN connection.

    Pls help how to get things running.

    regards

    Witzker

  • Witzker
    Max
    New Member New Member
    Max 8/10/2018 10:36 PM (in response to Max)

    I now was able to update Firmware from 10.0 to 12.0 via USB connection.

    When I connect the network cable to the APC it is not seen in my router?

    What is my mistake?

    Hope for help

    Regards

    Witzker

  • wpasquil
    Bill
    =S= Representative
    Bill 8/16/2018 1:16 PM (in response to Max)

    Hi,

    The data port on the back of the SMC1500I is designed to work with a 9 pin serial to RJ50 cable. Part number 940-0625. It is not designed for communicate over a network.

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