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Home » Spaces » UPS Management Devices & PowerChute Software » discussion » General » PCNS cannot authenticate to new vcsa

PCNS cannot authenticate to new vcsa

Discussion in UPS Management Devices & PowerChute Software started by marnix , 8/8/2018 11:59 AM
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Please review Schneider Electric Knowledge Base articles for assistance with most technical support questions.  http://www.apc.com/us/en/faqs

  • marnix
    New Member New Member
    marnix 8/8/2018 11:59 AM

    I have upgraded my virtual centre from 5.5 windows install to vcsa 6.5 and want to change the PCNS-> communication's settings -> vcentre virtual server

    I cannot change the password because it's asking me for the old password which either doens't work or i do not know.

    Is there a way i can set the virtual centre password without knowing the old?



    pcns-vc password error

  • wpasquil
    =S= Representative
    Bill 8/8/2018 12:36 PM (in response to marnix)


    Open the PowerChute web interface and run the PowerChute setup. The wizard will walk you through the process and allow you to connect to VCSA with new credentials. 

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