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APC AP9211 Password Reset | UPS Management Devices & PowerChute Software

APC AP9211 Password Reset

Discussion in UPS Management Devices & PowerChute Software started by Anthony , 8/7/2017 10:34 PM
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Please review Schneider Electric Knowledge Base articles for assistance with most technical support questions.  http://www.apc.com/us/en/faqs

Posted in: General

APC AP9211 Password Reset

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  • MrMaui76


    I've recently purchased a used APC AP9211 unit with an AP9606 Web/SNMP Management Card installed and am unable to get the password reset procedure documented at http://www.schneider-electric.us/en/faqs/FA156075/ to work. I am working on multiples of these and just got another identical unit to work just fine five minutes prior so I'm not sure what the problem could be unless it's a difference in firmware versions. The serial number of the unit is WA0014004210. Can someone provide me with a password to access the unit so that I can reset the unit to defaults?

  • B-DoubleE

    Hi Anthony,

    The AP9211 uses a backdoor password, and not the password reset procedure of our NMC's. The backdoor password for your PDU is 127666^I9:<@