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Latest firmware version for Smart-UPS 1500 RM | UPS Management Devices & PowerChute Software

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Latest firmware version for Smart-UPS 1500 RM

Discussion in UPS Management Devices & PowerChute Software started by Nagasheshu , 7/24/2017 11:07 AM
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Posted in: General

Latest firmware version for Smart-UPS 1500 RM

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  • n_katheghar

    Hi All,

    Can you please help with the latest Firmware version for Smart-UPS 1500 RM? Below are the UPS details:

    Model: Smart-UPS 1500 RM
    Serial Number: AS1038141657
    Firmware Revision: 667.18.I
    Manufacture Date: 09/14/10
    how to download it? what is the process to upgrade firmware?
    Please let me know if you need more details regarding UPS.
    Thanks in advance.
    Nagasheshu.
  • ipicKedawinna

    Hi,

    Unfortunately your UPS model itself is not firmware upgradeable. I can tell that based on the model/firmware revision you provided to us.

    Only the associated PowerChute software or optional UPS Network Management Card you may have installed/connected would be likely to offer an upgrade. If you can find the versions on those components we can tell you if they have any upgrades available.

  • n_katheghar

    Thanks for the response Angela.

    May I know if you are asking for the Management card type details?

  • n_katheghar

    Please see below output:

    > 7
            -----------------------------------------------------------------------
            About System
            Model Number      : AP9617
            Serial Number     : NA0721016669
            Manufacture Date  : 05/25/2007
            Hardware Revision : A10
            MAC Address       : 00 C0 B7 30 E5 41
            Flash Type        : AMD A29DL322DB
            Press <ENTER> to continue...
            -----------------------------------------------------------------------
            Module Information
            Description : Smart-UPS & Matrix-UPS APP
            -----------------------------------------------------------------------
            Name        : sumx              Type        : StatApp
            Version     : 331               Sector      : 16
            Date        : 01/05/2007        Time        : 15:59:40
            CRC16       : 410D
            Press <ENTER> to continue...
            Description : Network Management Card AOS
            -----------------------------------------------------------------------
            Name        : aos               Type        : APC OS
            Version     : 334               Sector      : 47
            Date        : 01/05/2007        Time        : 14:23:44
            CRC16       : 2D13
  • ipicKedawinna

    Hi - OK, you have an AP9617. There is a newer revision for that available here -> ftp://restrict:Kop$74!@ftp.apcc.com/restricted/hardware/nmcard/firmware/sumx/372/apc_hw02_aos373_sumx372.exe 

    Instructions on applying it are here which you can do without affecting operation of your UPS -> http://www.apc.com/us/en/faqs/FA156047

  • n_katheghar

    Thanks Angela,

    From the output I provided, how do i know?

    1. What is the current firmware version?

  • ipicKedawinna

    Hi Nagasheshu

    Looking at the output here, refer to highlighted areas:

            About System

            Model Number      : AP9617
            Serial Number     : NA0721016669
            Manufacture Date  : 05/25/2007
            Hardware Revision : A10
            MAC Address       : 00 C0 B7 30 E5 41
            Flash Type        : AMD A29DL322DB

            Press <ENTER> to continue...
            -----------------------------------------------------------------------
            Module Information
            Description : Smart-UPS & Matrix-UPS APP
            -----------------------------------------------------------------------
            Name        : sumx              Type        : StatApp
            Version     : 331               Sector      : 16
            Date        : 01/05/2007        Time        : 15:59:40
            CRC16       : 410D
            Press <ENTER> to continue...

            Description : Network Management Card AOS
            -----------------------------------------------------------------------
            Name        : aos               Type        : APC OS
            Version     : 334               Sector      : 47
            Date        : 01/05/2007        Time        : 14:23:44
            CRC16       : 2D13

    Each management card has an AOS (APC Operating System) and Application file (APP). So, I can see your AOS and APP version there as 3.3.4 and 3.3.1 respectively. The latest we have available for users is 3.7.3 AOS and 3.7.2 for the Smart-UPS APP.

  • bontinckd

    Hoi,

    How can i find the model number of the network-card ? Is this via Telnet ? 

    Many thanks,
    Danny.

  • wpasquil

    Hi,

    You can log into the web interface and find the model or if you like you can telnet to the card. How you will find the information is determined by the model number and version of firmware.

    For a AP9630, AP9631, AP9635 you will find the card model number via the web interface under the heading of About - Network. To find the model via telnet enter about from the prompt.

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