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AP5717 flashing screen on power up | Racks, Rack Accessories, & Cooling

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AP5717 flashing screen on power up

Discussion in Racks, Rack Accessories, & Cooling started by Thanh , 26 days ago
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AP5717 flashing screen on power up

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  • dttars02

    Hi 

    I have an AP5717 rack mounted console in one of the data centres I look after, if I power it up it flashes through red/blue/green and a message saying "BURN IN 11:05:30" so I cannot get it to respond to anything.

     

    Any help appreciated.

    Thanks,

    thanh

     

  • wpasquil

    Hi,

    I sounds like the unit requires replacement. If the unit is under warranty you should contact local support for assistance. 

    Local support contact information will be found at this link. https://www.apc.com/us/en/support/contact-us/index.jsp You may need to change the region in the upper left of the web page. 

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