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Home » Spaces » Racks, Rack Accessories, & Cooling » discussion » General » Network Management Card 2 (9631) lost communication

Network Management Card 2 (9631) lost communication

Discussion in Racks, Rack Accessories, & Cooling started by Lutz , 1/14/2019 10:31 AM
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  • Lutzfi
    Lutz
    New Member New Member
    Lutz 1/14/2019 10:31 AM

    Hello,

    in the forum I found the same discussion with "lost communication to UPS". And the answer was "you need another firmware".

    Can anybody me help to. My hardware is:

    Thanks.

    Best regards

    Lutz Fischer

  • ipicKedawinna
    Angela
    =S= Representative
    Angela 1/14/2019 2:34 PM (in response to Lutz)

    What type/model of UPS is your AP9631 installed in? Currently you have Symmetra 3phase UPS firmware loaded onto it. If you have a Smart-UPS or different type of model, the firmware needs to be changed to that application so that the AP9631 and your UPS can "talk."

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