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Powerview display issue | Smart-UPS & Symmetra LX / RM

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Powerview display issue

Discussion in Smart-UPS & Symmetra LX / RM started by Ken , 5/19/2020 10:12 PM
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Posted in: General

Powerview display issue

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  • ksquare

    My LX Powerview display does not show any info for Main frame batteries. It does show XR battery info. I have tried 3 different Communications Cards. The system otherwise seems to function properly. See attached images. Any ideas what is wrong?

  • SymmetraGuru

    Hi Ken,

    Does the data for each individual battery show up when looking at them through this menu (Main frame of 3 and selecting "Status 1 of 4 batt")? I don't typically use the "frame raw status" as I inspect the data on each battery instead--so I can't remember off the top of my head all the data that should show. I do not have access to my LX at the moment, but will take a look when I can to see if it is showing main frame raw data. 

  • stellaa9x

    Has your problem been solved yet? I also have the same problem

  • ksquare

    No. About given up. Anyone know what the definitions are for the 13 fields?

  • SymmetraGuru

    Hi Ken. I'm going to have someone check Monday on an LX to confirm whether or not that screen is used. For some reason I feel it is not. Were you able to confirm if you can access the raw status of the individual batteries? 

  • SymmetraGuru

    Hello Ken. I confirmed my suspicions that the main frame battery system does not utilize this menu--only the XR frames do. The stats can be seen from the Status menu. 


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