In our environment we are monitoring the devices with PRTG.I've tried all options it has for APC devices but I cannot find a sensor for the current error state.The Smart-UPS X 1000 states: Battery Disconnected but in PRTG it shows me all is fine.Does anybody know which OID I should be using to capture this error?
Hi there,I have found a work around for my issue.
By using the OID 18.104.22.168.4.1.322.214.171.124.126.96.36.199 and setting upper & lower limits I can check the voltage and verify the battery connectivity.
To give you an additional data point - the OID .188.8.131.52.4.1.3184.108.40.206.220.127.116.11 (upsBasicStateOutputState) has a bunch of flags that can be triggered based on different UPS events. Flag 33 for "no batteries attached" should be flipped to "1" when a battery disconnect event occurs.
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