Model: Smart-UPS RT 1500 XLUPS Serial Number: QS1604341135Firmware Revision: 800.7.D
Date Time User Event Code10/16/2019 09:15:43 Device UPS: Refused a self-test; UPS is overloaded. 0x010610/16/2019 09:15:38 Device UPS: An inverter fault exists. 0x016510/16/2019 09:15:36 Device UPS: In bypass in response to an internal hardware fault. 0x011B
I know this device is not overloaded. It is in a remote office with no tech support. I'm wondering if I should try sending new batteries and seeing if someone can replace them or should I just send an entirely new unit. Any thoughts would be appreciated. Thanks!
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