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Inverter fault and UPS is overloaded errors | Smart-UPS & Symmetra LX / RM

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Inverter fault and UPS is overloaded errors

Discussion in Smart-UPS & Symmetra LX / RM started by Scott , 29 days ago
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Inverter fault and UPS is overloaded errors

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  • inertia64

    Model: Smart-UPS RT 1500 XL
    UPS Serial Number: QS1604341135
    Firmware Revision: 800.7.D

    Date Time User Event Code
    10/16/2019 09:15:43 Device UPS: Refused a self-test; UPS is overloaded. 0x0106
    10/16/2019 09:15:38 Device UPS: An inverter fault exists. 0x0165
    10/16/2019 09:15:36 Device UPS: In bypass in response to an internal hardware fault. 0x011B

    I know this device is not overloaded. It is in a remote office with no tech support. I'm wondering if I should try sending new batteries and seeing if someone can replace them or should I just send an entirely new unit.  Any thoughts would be appreciated.  Thanks!

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