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SRT2200XLI | Smart-UPS & Symmetra LX / RM


Discussion in Smart-UPS & Symmetra LX / RM started by Franck , 8/3/2019 8:42 AM
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  • Good morning, i have 2 APC SRT 2200 XLI serial   AS1751192828 AND AS1751192797; and booth have display same error sys  02000 call support. What is the cause of this error? is it reparable?

    THANK FOR YOUR reponse.


  • Hi Franck,

    The power sys 02000 LCD alert can be associated with a number of different events - using the UPS LCD display, can you navigate to the Main Menu > Logs and let me know the Event Codes you see there? If these UPS units are equipped with network management cards, you can review the same information in the NMC web interface, section: Logs > UPS. Thank you.

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