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Smart-UPS 3000RMLV2U | Smart-UPS & Symmetra LX / RM

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Smart-UPS 3000RMLV2U

Discussion in Smart-UPS & Symmetra LX / RM started by Peter , 4/4/2019 7:32 PM
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Smart-UPS 3000RMLV2U

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  • pkim

    We recently purchased this unit and it is not detecting input voltage.  When I turned it on, it goes to battery mode...  input voltage is showing "0".  Does this mean there is no electricity on input?

  • liamg

    Hi Peter - 

    Yes, that would mean that it doesn't see any input voltage. I would verify that there is indeed power at the outlet where you have plugged the unit in. If there is, but the UPS does not see it, I would recommend calling tech support for further assistance. 

    Liam

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