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SMART UPS 1000 "UPS: The battery is not installed properly" error messge. | Smart-UPS & Symmetra LX / RM

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SMART UPS 1000 "UPS: The battery is not installed properly" error messge.

Discussion in Smart-UPS & Symmetra LX / RM started by Joe , 2/28/2019 1:24 PM
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Posted in: General

SMART UPS 1000 "UPS: The battery is not installed properly" error messge.

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  • BlueSky

    On 2/25/19 at 12:07:55 I got a "Battery is not installed properly" error message on this particular UPS.  At 12:08:09 the UPS reported "The battery in now installed" via a message.  There was no intervening action from me to do anything.  The battery was replaced on 7/7/18 and currently passes the self test properly.

    Any idea what may have happened?  Thank you!

  • jhaefeli

    I am having this same problem.  Did you find a resolution?  I may open a new thread since APC doesn't seem to be responding to yours.

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