What could be the problem?
The Power Sys Error 02000 can be a number of things. Often the UPS will also display an additional 3 digit error code which narrows down the specific event.
In most cases it is possible that a 'Brain dead' will resolve the issue.
This video shows how to perform a Brain Dead on an SRT
If this doesn't resolve the isse, you'll need to contact your local Customer Care team on +966 9200 11101
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