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Home » Spaces » Smart-UPS & Symmetra LX / RM » discussion » General » Smart APC 1500 not go to on utility

Smart APC 1500 not go to on utility

Discussion in Smart-UPS & Symmetra LX / RM started by Mohamed , 1/12/2019 12:05 PM
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  • A1bhashim
    New Member New Member
    Mohamed 1/12/2019 12:05 PM

    My APC Smart 1500 not go to On utility when the power source back again. I have to press the power button to start the UPS. 

    Any one has an idea how to solve this issue.


  • liamg
    =S= Representative
    Liam 1/14/2019 3:10 PM (in response to Mohamed)

    Hi Mohamed - 

    Can I get the exact model and serial number of your unit? Are you using any shurdown software like Powerchute Business Edition? If you have a Network Management Card installed could you provide the logs?



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