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Home » Spaces » Smart-UPS & Symmetra LX / RM » discussion » General » SUA3000RM2U discharged

SUA3000RM2U discharged

Discussion in Smart-UPS & Symmetra LX / RM started by Brian , 1/30/2017 5:11 PM
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  • coop888
    Brian
    New Member New Member
    Brian 1/30/2017 5:11 PM

    I replaced the batteries in the unit with brand new ones but as soon as I put any load on it the battery says discharged.  I followed the runtime calibration procedures but it is still not working. Can anyone provide the battery constant value for this model?  (or another way to fix this issue)

    thank you.

  • wpasquil
    Bill
    =S= Representative
    Bill 2/24/2017 4:26 PM (in response to Brian)

    Brian,

    Sorry for the delay in a reply. As a Schneider Electric rep I cannot provide the constants however if you call in to technical support 1-800-890-4272 Monday - Friday 8 AM to 8 PM Eastern time they should be able to provide you is a calibration key or maybe another generous forum member will be willing to help out. 

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