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Smart APC SURT1000xli UPS not charging a ''totally discharged battery''

Discussion in Smart-UPS & Symmetra LX / RM started by Ali , 6/16/2015 3:52 AM
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  • minds2rule
    Novice Novice
    Ali 6/16/2015 3:52 AM

    in my firm, we are using APC ups, but in my particular section we encountered with a problem that my APC ups(smart APS SURT1000xli) is not charging its battery, once battery get fully discharged, otherwise its charging perfectly.

    I'm using APC, SURT1000xli, UPS   with serial number,   (870-7321-A REV3 TSP)

    battery inside are four in number(12V each), Kung LONG batteries and battery specifications are,


    12V 7Ah, 28W/cell/15min

    Each of the battery is giving 10-10.5volts reading(on voltmeter).

    we have been using this UPS along with this battery from last 1 year. 

    Another problem we encountered with is, that when we plug in power with UPS, it start giving a continous loud beep! how to fix this problem as well!
    thanx for ur concern, waiting for ur responce!

    New Member New Member
    Edgar 7/5/2018 10:29 PM (in response to Ali)

    Por lo que leo, no hay respuestas por parte de la empresa APC. es un problema comun y no se hacen cargo de dar soluciones a los clientes

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