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BR1000MS Back-UPS Pro Failure | Back-UPS & Surge Protectors

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BR1000MS Back-UPS Pro Failure

Discussion in Back-UPS & Surge Protectors started by Roger , 3 days ago
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Posted in: General

BR1000MS Back-UPS Pro Failure

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  • rothvin

    My BR1000MS Back-UPS Pro unit has failed after less than one month of owning it (bought new, January 14, 2020).  Does it normally take a full week to get a replacement unit?  This is extremely slow for a unit that is providing disaster recovery for business equipment. I know it hasn't been the official 5-7 business days, since I called to make the claim February 10, 2020.  

  • MattK

    Hi

    Your replacement will be arriving by the end of today.

     

    Regards

     

    Matt

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