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PowerChute software won't complete update. | Back-UPS & Surge Protectors

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PowerChute software won't complete update.

Discussion in Back-UPS & Surge Protectors started by David , 10/12/2019 3:36 AM
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Posted in: General

PowerChute software won't complete update.

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  • drlambert100

    When I try to check for updates to PowerChute Personal Edition software I receive a message to check my internet connection, yet here I am, on the internet, in this support forum. What gives?

  • wpasquil
    This discussion is marked as answered


    We apologize for the inconvenience. We are experiencing an issue with the update server. PowerChute Personal Edition 3.1 is the latest update. If a new update becomes available prior to the server being corrected I will post a banner on the home page of this forum.


  • gfmucci1

    It is now 5 months later (April 15, 2020) and that bug is not fixed yet.

    My internet works fine. The "check for updates" button worked when I first did my update but when hitting that button again I get the "Could not check for updates" message.  This discussion may have been "answered", but the reported and acknowledged problem has not yet been fixed.

  • drlambert100

    The original post was on October 11th, 2019 so, it has been 7 months without a fix.

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