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PowerChute software won't complete update. | Back-UPS & Surge Protectors

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PowerChute software won't complete update.

Discussion in Back-UPS & Surge Protectors started by David , 10/12/2019 3:36 AM
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Posted in: General

PowerChute software won't complete update.

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  • drlambert100

    When I try to check for updates to PowerChute Personal Edition software I receive a message to check my internet connection, yet here I am, on the internet, in this support forum. What gives?

  • wpasquil
    This discussion is marked as answered

    Hi,

    We apologize for the inconvenience. We are experiencing an issue with the update server. PowerChute Personal Edition 3.1 is the latest update. If a new update becomes available prior to the server being corrected I will post a banner on the home page of this forum.

     

  • gfmucci1

    It is now 5 months later (April 15, 2020) and that bug is not fixed yet.

    My internet works fine. The "check for updates" button worked when I first did my update but when hitting that button again I get the "Could not check for updates" message.  This discussion may have been "answered", but the reported and acknowledged problem has not yet been fixed.

  • drlambert100

    The original post was on October 11th, 2019 so, it has been 7 months without a fix.

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