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Apc 1100va

Discussion in Back-UPS & Surge Protectors started by Rames , 1/6/2019 4:44 AM
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  • ramesh14
    Rames
    Novice Novice
    Rames 1/6/2019 4:44 AM

    The battery backup not working.

    When switch off ac ,automatic shud down ups.

    The battery backup not working.

    Im already check the battery using multimeter its show 13v.

  • TomC
    Thomas
    =S= Representative
    Thomas 1/7/2019 11:39 AM (in response to Rames)

    Hi Rames,

    Could you please provide the model number of the UPS so we can help troubleshoot this.

    Regards,

    Tom

  • ramesh14
    Rames
    Novice Novice
    Rames 1/7/2019 2:54 PM (in response to Thomas)

    DEAR MR.THOMAS,

    Model : BX1100LI-MS

    SN:3B1829X76225.

    PLEASE HELP ME ON THIS SOON AS POSIBLE

  • TomC
    Thomas
    =S= Representative
    Thomas 1/7/2019 3:23 PM (in response to Rames)

    Hi Rames,

    Can I ask you to remove the battery connector and then reinsert it to check that it is in correctly.

    Can you also please tell me what do you have connected to the UPS?

    Regards,

    Tom

  • ramesh14
    Rames
    Novice Novice
    Rames 1/8/2019 2:02 AM (in response to Thomas)

    Im already did so many time the yellow connector remove and insert.

    Im just use for laptop only.

    In battery mode not working.

    Automatic shudown.

  • TomC
    Thomas
    =S= Representative
    Thomas 1/8/2019 8:36 AM (in response to Rames)

    Hi Rames,

    I would suggesting contacting your local tech support for this. They can be contacted at 1-800-880-877.

    Regards,

    Tom

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