I have an S15 that has developed a fault "invertor overload". It has been performing without issue, with no changes to the load before this happened.
Tech support tell me the only thing I can do is throw it away and buy a new one. They recommended i talk to coast tec who told me they are not able to service that model.
So really? My unit is junk? Unrepairable?
Unfortunately Schneider Electric does not offer repair services. If Coastal Business Machines does not offer repair service then yes the unit should be replaced.
There are no serviceable parts inside this unit??
After a few years I have a $1,300 brick and the best solution is to spend another $1,300??
Someone might be able to repair it locally that is just not technically "authorized."
How old is your unit and the battery? The unit may show inverter overload for a weak or dead battery. Unfortunately, it could also be a unit failure as someone already commented. If you have not replaced the battery since you purchased it, I would recommend you try that with the hopes you could return the battery if it does not fix it.
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