Polling the APC community to find out how others are dealing with these questions.
How do you track units you place in the field at client sites?
Do you think APC should put the model and serial numbers on a large badge on the top of the unit?
Do you employ the 3-5-7 technique for up-sell and replacement of units?
Do you use the Trade-UPS program?
What tips do you have to share about tracking/replacing units?
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