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Overload light on when nothing plugged in | Other Products, Topics, & Discussions

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Overload light on when nothing plugged in

Discussion in Other Products, Topics, & Discussions started by Michael , 8/29/2020 11:01 PM
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Posted in: General

Overload light on when nothing plugged in

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  • I have an 11-outlet SurgeArrest power strip that's about 6 years old. I recently moved into a new house and when I plugged it in, the overload light came on when nothing was plugged into the strip. The protection working light was also on. 

    I tried plugging it into other outlets--for some of them, it was the same issue; for others, only the protection working light came on. Ideas?

  • Hi,

    You should contact local technical support for assistance. Most Surge units have a lifetime warranty. If local support determines the unit is defective and it has a lifetime warranty they will replace it free of charge. 

    Local support contact information will be found at this link. https://www.apc.com/us/en/support/contact-us/index.jsp

    You may need to change the region in the upper left of the contact us web page. 

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