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Monitoring on galaxy 5000 | Other Environmental Monitoring Products & Questions

Monitoring on galaxy 5000

Discussion in Other Environmental Monitoring Products & Questions started by William , 12/18/2020 6:51 AM
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Monitoring on galaxy 5000

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  • MGE UPS System

    Galaxy 5000

    60 KVA

    Serial number IP4G04003

    We recently had this UPS fail, and discovered it is not monitored on our network - so there was no warning before the entrie server room shut down. 

    I cannot determine from the manual if  there is a network card in the unit , and how to connect it up and set it if there is one .

    Can anyone help me with this ? 

  • Hi,

    Information concerning the Galaxy 5000 network card will be found on page 24 of the attached PDF. If you required further assistance please contact local 3phase technical support. They will be happy to help. 

    Local support contact information will be found at this link.

    https://www.apc.com/us/en/support/contact-us/index.jsp

    You may need to change the region in the upper left of the contact us web page. 

    Attachments
  • I faced similar kind of issue last time, I am still searching for some proper solution
    Same issue still no fix to this.

     

     

    nox

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