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APC 7721 web GUI stuck on "Please wait while the system is rebooting"? | Getting Started

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APC 7721 web GUI stuck on "Please wait while the system is rebooting"?

Discussion in Getting Started started by SilasParkar , 7/6/2020 10:18 AM
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Posted in: General

APC 7721 web GUI stuck on "Please wait while the system is rebooting"?

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  • SilasParkar

    I have an APC 7721, a few days ago we started to get a stream of the following messages come through:-

    Automatic Transfer Switch: Phase Leds/Push-button hardware failure.

    Automatic Transfer Switch: Phase Leds/Push-button hardware initialized.

     

    I was able to log on the the web GUI on Monday, but have been unsuccessful since, I was constantly getting a message about "someone else is currently logged in, please try again later"

    This was the same after 24 hours, so I had a quick browse online and a suggestion was to append

    I did this, but now the device is sitting with "Please wait while the system is rebooting" message in the browser, I have closed the browser and reopened, I have also tried from another PC, but still the same.

     

    I am able to telnet on to the device, but unsure what I need to do there to correct the issue.

  • wpasquil

    Please see Matts reply to https://forums.apc.com/spaces/1/getting-started/forums/general/95247/apc-7721-web-gui-stuck-on-please-wait-while-the-system-is-rebooting 

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