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Powershute Appliance Vmware Plugin | Getting Started

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Powershute Appliance Vmware Plugin

Discussion in Getting Started started by Oliver , 4/8/2020 11:49 AM
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Posted in: General

Powershute Appliance Vmware Plugin

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  • Hallo,

    we have deployed the Appliance 4.3 on our esxi vsphere host 6.7 u3. We want to use the Powerchute Plug-in. 

    Every time we log-in to our vshere web client the installation failed from the Plugin. 


    Fehler beim Herunterladen des Plug-Ins. Vergewissern Sie sich, dass die URL erreichbar und der registrierte Fingerabdruck korrekt ist. java.net.NoRouteToHostException: No route to host (Host unreachable) java.net.PlainSocketImpl.socketConnect(Native Method)


    see also attached file.

  • Hi,

    No route to host indicates a connection error between the PowerChute VM and vCenter. If you attach the debug.log and error.log file that is in /opt/APC/PowerChute/group1 I will review them to see if they have any more info.

  • Hi,

    unfortunatelyi don´t know how to get to thes log´s. Can i reache them from the UI interface or should i use SSH?

    thanks in advance.

  • Hi,

    You should use a ftp program and log into the PowerChute VM as root.  I use winscp or filezilla but there are other ftp programs that can be used. Once logged in, navigate to /opt/APC/PowerChute/group1. There you will find the files. Download the files to your PC and attach them to this post for review. 

  • Hi Bill,

    sorry for my delayed answer. Here are the two Lock Files.

  • Hi,

    The debug logs show that the plugin has been disabled.

    2020-04-20T11:06:06,023 DEBUG qtp824970212-56 com.apcc.m11.components.WebServer.util.virtualization.VMware.VMWareUtils - isPluginEnabled() - start
    2020-04-20T11:06:06,026 DEBUG qtp824970212-56 com.apcc.m11.components.WebServer.util.virtualization.VMware.VMWareUtils - isPluginEnabled() - end, result: false
    2020-04-20T11:06:06,026 DEBUG qtp824970212-56 com.apcc.m11.components.WebServer.util.virtualization.VMware.VMWareUtils - isWebClientPluginEnabled() - end, result: false

    Look in the pcnsconfig.ini file to verify that the plugin has been enabled and set to web. the pcnsconfig.ini file will be found in /opt/APC/PowerChute/group1


    enable_plugin = true
    plugin_type = web

    NOTE: The plugin is not available when logged into vCenter using the vSphere HTML 5 web client. You must log into the web client using the older Flash based web client for the plugin to be available. 

  • Hi,

    we are Using the HTML5 web client. When will the Plugin be avaiable for the HTML5 client?

  • Hi,

    We may release a plugin with a future version. For now, add the PCNS client as a bookmark and for ease of access add to the bookmark bar. 

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