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replace new battery still not working and keep beeping | Getting Started

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replace new battery still not working and keep beeping

Discussion in Getting Started started by DANNY , 20 days ago
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Posted in: General

replace new battery still not working and keep beeping

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  • djc950

    hi, i have apc BE600M1 replace new battery still not working and keep beeping  i check the output not ac voltage

  • wpasquil

    Hi,

    Have you reset the UPS?

    1: Disconnect any attached load.

    2: Unplug the UPS from the wall socket.

    3: Disconnect the UPS' internal battery.

    4: Push and hold the "On" button on the UPS for 5 seconds

    5: Reconnect internal battery.

    6: Plug UPS in to known good power source.

    7: Turn UPS on.

    If that does not resolve the issue you should contact local support. IF the unit is under warranty they will assist with a replacement. 

    Local support contact information will be found at this link.

    https://www.apc.com/us/en/support/contact-us/index.jsp

    You may need to change the region in the upper left of the contact us web page. 

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