This is a copy of a problem report that I recently sent to APC.  They have twice reported that they have fixed the problem, but it remains, even though I reinstalled the program.  Has anyone else encountered this problem?

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Subject: Problems with PCPE version 3.1.0
Question: I installed PCPE 3.1.0 & found that it cannot access the Internet when Check for Updates is selected. My old PCPE version was able to do so, since that is how I found out about the Update/Upgrade to 3.1.0. Here is a rundown of what works or not in 3.1.0:
1.  Registration can access the Internet.
2.  Extended Warranty & Support Services can access the Internet.
3.  Contact APC can access the Internet.
4.  Battery replacement & upgrade selector can access the Internet.
5.  Check for Updates, from either access screen, FAILS to access the Internet, with this message:  "Could not check for updates.  Please check your Internet connection & try again."

I have this same status on two PCs which have been upgraded to 3.1.0. These PCs are different brands and the Back UPS' are different models.

(As I type this ticket, I am receiving a little window that says, "chars are allowed!". What on earth does that mean?

Why didn't you provide a link in your download instructions for the user to find the well hidden KBase FA379541?

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