Have you performed a runtime calibration? See Schneider Electric FAQ FA284198 for assistance with runtime calibration.
I do not have access to the software aspect of this ups. Can this be done only through hardware mode? Some kind of resetting? Thank You so much for replying.
Sorry for the misunderstanding. How to run manual calibration is listed in the FAQ I recommended in my earlier post FAQ FA284198. A manual calibration is calibrating the UPS with no software intervention.
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