We experienced a power outage where the UPS did not engage. The error in the log states "UPS: Bypass not in range ; either frequency or voltage." Based on the information below can you tell me what was the cause of this and perhaps are the settings not configured properly?

There is also quite a few "UPS Bypass not in range ; distorted wavform" events. Are these related?

Thanks

Power Settings:

Data log during the outage. 

Hi,

I have the same problem, no one finds the solution?

Thanks

Hi Amine

Those messages are just making you aware that the input power to the UPS is bad quality and not good enough quality for the UPS to switch to bypass should it be required due to a UPS issue.

Regards

Matt