1 2 Previous Next 17 Replies Latest reply: Jun 11, 2013 12:47 PM by Angela N. RSS

Test e-mail failed; SMTP configuration error

TimHamblin Member
Currently Being Moderated
Hi all,

I get the above message returned from one of our UPS's when I try to send a test email. We have 7 identical UPS NMC2 modules running the following:

Hardware Factory      
Model Number:      AP9630
Serial Number:      ZA1121009207
Hardware Revision:      05
Manufacture Date:      05/18/2011
MAC Address:      00 C0 B7 59 94 17
Management Uptime:      0 Days 0 Hours 52 Minutes
Application Module      
Name:      sumx
Version:      v5.1.6
Date:      Aug 11 2011
Time:      10:01:53
APC OS (AOS)      
Name:      aos
Version:      v5.1.6
Date:      May 11 2011
Time:      11:35:16
APC Boot Monitor      
Name:      bootmon
Version:      v1.0.2
Date:      Jan 21 2010
Time:      13:35:57

6 of them are working fine but the 7th gives the test e-mail failed everytime. I have checked and re-checked the email/network/dns settings on the device and they are identical to our other systems.

Any ideas??

1 2 Previous Next

More Like This

  • Retrieving data ...