7 Replies Latest reply: Oct 31, 2011 10:01 AM by Rob RSS

Multiple Intelligence Module Failures

josh620 Member
Currently Being Moderated
In the last month the department I work for has had 3 Intelligence Module failures (SYMIM5) on 2 Symmetra UPS's that were purchased at the same time. We've replaced 2 so far at the recommendation of tech support and now we've had a third unit fail. We have at least 2 other older (by at least 4 years) Symmetra units that have never had a Intelligence module fail. Is this normal? Why are our newest units failing while the older ones seem to be plugging right along? Any feedback would be greatly appreciated.

Kind Regards,
J.

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