7 Replies Latest reply: Oct 31, 2011 10:01 AM by Rob RSS

Multiple Intelligence Module Failures

josh620 Member
Currently Being Moderated
In the last month the department I work for has had 3 Intelligence Module failures (SYMIM5) on 2 Symmetra UPS's that were purchased at the same time. We've replaced 2 so far at the recommendation of tech support and now we've had a third unit fail. We have at least 2 other older (by at least 4 years) Symmetra units that have never had a Intelligence module fail. Is this normal? Why are our newest units failing while the older ones seem to be plugging right along? Any feedback would be greatly appreciated.

Kind Regards,

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