14 Replies Latest reply: Sep 24, 2012 1:12 AM by v_petroff RSS

Netbotz 200 and AP9520TH problem

dimonlv Member
Currently Being Moderated
Hello
I have Netbotz Rack Monitor 200 with three Rack Sensor Pods 150 and some AP9335TH, NBES0302, NBES0304 staff connected.
Everything is working ok.

Model Number:      NBRK0200
Serial Number:      ZA1016000914
Hardware Revision:      05
Manufacture Date:      04/13/2010
MAC Address:      00 C0 B7 C6 8B CB
Management Uptime:      0 Days 0 Hours 22 Minutes



Now I have got a Temp/Humidity Probe with display AP9520TH from another system.
S/N: WA0343150577
As it is described in manual it is supported by Netbotz Rack Monitor 200.
But it can not be recognized by the Netbotz Rack Monitor 200!

I connected the AP9520TH to another (older) system - Environmental Monitoring Unit (AP9319) - it works fine!
What is wrong?

P.S.
I have found on another forum that some Temp/Humidity Probes (AP9520TH) with "older" S/N are not supported by newer Netbotz devices (Netbotz 200, 450, 550 etc.)
Is it possible to upgrade the firware of the Temp/Humidity Probe (AP9520TH) to make the sensor working with the newer devices?
If no - it is really disappointing and unfair. If it is written in the manual that is is supported it have to be supported. There was no information about any "old" or "wrong" S/N or something.

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