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Home » Spaces » StruxureWare for Data Centers » discussion » General » ISX manager server lost communication with the agent, Device communication lost

ISX manager server lost communication with the agent, Device communication lost

Discussion in StruxureWare for Data Centers started by Mukhtar , 1/23/2015 5:38 AM
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  • mukhtar.ahmad82
    Mukhtar
    Novice Novice
    Mukhtar 1/23/2015 5:38 AM

    I am using isx manager with ATS AP7723. ISX showing agent communication lost, Device communication lost but ATS is working fine when directly access. Please help.

  • mukhtar.ahmad82
    Mukhtar
    Novice Novice
    Mukhtar 4/17/2015 6:32 AM (in response to Mukhtar)
    On 1/23/2015 12:38 AM, Mukhtar said:

    I am using isx manager with ATS AP7723. ISX showing agent communication lost, Device communication lost but ATS is working fine when directly access. Please help.

  • ipicKedawinna
    Angela
    =S= Representative
    Angela 4/17/2015 2:01 PM (in response to Mukhtar)

    Hi,

    You'll want to ask this question @ the StruxureWare community as StruxureWare replaced ISX Manager. They have their own community at http://dcimsupport.apc.com.

    In general, my knowledge of ISX manager is limited so the first thing I'd probably do is delete and re-add the device but I am not sure of the consequences of that procedure.

  • mukhtar.ahmad82
    Mukhtar
    Novice Novice
    Mukhtar 6/17/2015 8:29 AM (in response to Angela)

    Thank you.

    Mukhtar

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