ISX manager server lost communication with the agent, Device communication lost

Mukhtar 1/23/2015 5:38 AM

I am using isx manager with ATS AP7723. ISX showing agent communication lost, Device communication lost but ATS is working fine when directly access. Please help.

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Mukhtar 4/17/2015 6:32 AM (in response to Mukhtar)

On 1/23/2015 12:38 AM, Mukhtar said:

I am using isx manager with ATS AP7723. ISX showing agent communication lost, Device communication lost but ATS is working fine when directly access. Please help.

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Angela 4/17/2015 2:01 PM (in response to Mukhtar)

Hi,

You'll want to ask this question @ the StruxureWare community as StruxureWare replaced ISX Manager. They have their own community at http://dcimsupport.apc.com.

In general, my knowledge of ISX manager is limited so the first thing I'd probably do is delete and re-add the device but I am not sure of the consequences of that procedure.

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Mukhtar 6/17/2015 8:29 AM (in response to Angela)

Thank you.

Mukhtar

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