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Turn the UPS Off is disabled?

Discussion in Data Center & Facility 3 Phase UPS started by Salah , 5/2/2018 7:20 AM
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  • salahali76
    Salah
    Novice Novice
    Salah 5/2/2018 7:20 AM

    When I try to turn off my data center main Symmetra™ PX 48KW UPS from the Select UPS > UPS Power Control > Turn UPS Off and press the enter key menu, I get the UPS configured to never shuts down. so looking in the manual I found:

    "If shutdown via the display is disabled, then you cannot perform this procedure and the message: Command not allowed, UPS configured to never shutdown appears. If you want to enable shutdown via the display, this is done by a Schneider Electric field service engineer."

    So we have an urgent equipment move in the data center this weekend and we must shutdown the the two ups unites. so I need to do it myself as local APC partner is quit busy and sometimes never shows up when needed.
    your help in this matter is much appreciated.

     

  • salahali76
    Salah
    Novice Novice
    Salah 5/2/2018 7:27 PM (in response to Salah)

    any update please?

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