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20KVA Galaxy UPS - event log entries

Discussion in Data Center & Facility 3 Phase UPS started by Peter , 7/10/2017 1:44 PM
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  • pjcreece
    Peter
    New Member New Member
    Peter 7/10/2017 1:44 PM 20KVA Galaxy UPS - event log entries
  • RichScreen
    Richard
    =S= Representative
      This discussion is marked as answered
    Richard 7/11/2017 3:10 PM (in response to Peter)

    Hi Peter,

     

    Is there a question you have regarding the Galaxy event logs?

     

    Regards,

    Rich…

    Richard, UK Advanced Technical Support
  • pjcreece
    Peter
    New Member New Member
    Peter 7/12/2017 6:40 AM (in response to Richard)

    Rich - Not sure what happened to the original question!!

    A customer has a 20KVA UPS (Model AIS3000 I think) the event log has an entry every hour of "System: Set Date or Time." Can the time and date be set from the front panel or does the customer need to log into the unit and set the time / date via the GUI and will this them stop the entry every hour?

  • RichScreen
    Richard
    =S= Representative
    Richard 7/12/2017 8:41 AM (in response to Peter)

    Hi Peter,

    I think your customer may be looking at a Galaxy 3500. Please see the link below. This is the Smart UPS VT that should have the same menu tree as the customer sees.

    http://www.apc.com/salestools/AHIE-83NAUF/AHIE-83NAUF_R0_EN.pdf

    Looking on page 26 goes into detail to change the data and time using the UPS display.

    Regards

    Rich…

    Richard, UK Advanced Technical Support
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