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Galaxy 3000 charger fault

Discussion in Data Center & Facility 3 Phase UPS started by Luis , 12 days ago
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  • Lhfelice
    Luis
    New Member
    New Member
    Luis 12 days ago

    Hello all,

    We have a galaxy 3000 ups that after a restart return charger fault and the battery cb goes off after 5 to 10 seconds of the startup.

    The batteries are fully charged, each one reads between 13.3 and 13.5, the whole group reads 320v.

    Any idea I appreciate.

  • wpasquil
    Bill
    =S= Representative
    Bill 12 days ago (in response to Luis)

    Luis,

    I asked our Galaxy support team and they replied 

    Most likely he has an open battery or connection in his battery string.

    They recommend you call into 3 phase Tech Support 1-401-789-5735 when prompted press 2 then 4 and then 4 again for 3 phase support.

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