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Home » Spaces » Data Center & Facility 3 Phase UPS » discussion » General » Galaxy 3000 charger fault

Galaxy 3000 charger fault

Discussion in Data Center & Facility 3 Phase UPS started by Luis , 4/14/2017 12:16 PM
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  • Lhfelice
    New Member New Member
    Luis 4/14/2017 12:16 PM

    Hello all,

    We have a galaxy 3000 ups that after a restart return charger fault and the battery cb goes off after 5 to 10 seconds of the startup.

    The batteries are fully charged, each one reads between 13.3 and 13.5, the whole group reads 320v.

    Any idea I appreciate.

  • wpasquil
    =S= Representative
    Bill 4/14/2017 5:15 PM (in response to Luis)


    I asked our Galaxy support team and they replied 

    Most likely he has an open battery or connection in his battery string.

    They recommend you call into 3 phase Tech Support 1-401-789-5735 when prompted press 2 then 4 and then 4 again for 3 phase support.

  • scort
    Novice Novice
    Alex 5/24/2017 6:35 AM (in response to Luis)

    You need to measure the voltage of each battery separately, necessarily with a small load of 2-5 watts

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