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UPS DataBase Invalid

Discussion in Data Center & Facility 3 Phase UPS started by Muhammad Adnan , 12/13/2016 6:52 AM
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  • madnanhassan
    Muhammad Adnan
    Novice Novice
    Muhammad Adnan 12/13/2016 6:52 AM

    Dear

    I have an error on MGE Galaxy 300 UPS. Showing as below could not find the solution. UPS is not showing its status.

    Error

    Attachments
  • RealTech
    Mojtaba
    Novice Novice
    Mojtaba 12/18/2016 4:24 PM (in response to Muhammad Adnan)

    I think your problem is in your power chat software installed in your computer, or maybe your NMC card.

    if you have one more card put it and check, if same problem happen again  then reinstall power chat software, if not card are fult.

    Eng Mojtaba Sultani
  • wpasquil
    Bill
    =S= Representative
    Bill 12/19/2016 2:10 PM (in response to Muhammad Adnan)

    Hi,

    You should contact local technical support for assistance. They will help you diagnose the UPS and network card. Local support can be found at this link http://www.apc.com/sa/en/support/contact-us/index.jsp Local phone support is available Sunday - Thursday 8 AM to 5 PM and e-mail support is also available.  

  • madnanhassan
    Muhammad Adnan
    Novice Novice
    Muhammad Adnan 6/1/2017 8:12 AM (in response to Muhammad Adnan)

    Open cover from top and remove display cable for 3 minutes then return it back. It'll fix the problem

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