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Galaxy 5000 80 kVA // Redundant

Discussion in Data Center & Facility 3 Phase UPS started by Edi , 7/9/2015 3:47 PM
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  • epano
    Edi
    New Member
    New Member
    Edi 7/9/2015 3:47 PM

    Hello

    I have a problem with Galaxy 5000 80kVA // Redundant which has 4 year working

    On the screen shows as follow:

    SELF-TEST

    Phase: Instalation initalization

    External communicaction error

    Inconsistent UPS personalizatin

    Check it

    Error code: 7-5-18

    Can anybody help me which has some experience or make some suggestions about that what is wrong with this unit?

  • RealTech
    Mojtaba
    Novice
    Novice
    Mojtaba 12/8/2016 4:38 PM (in response to Edi)

    Hello dear'

    i have same problem but with littel diferents.

    Error code:  7-5-17.

    Eng Mojtaba Sultani
  • RealTech
    Mojtaba
    Novice
    Novice
    Mojtaba 12/17/2016 6:28 PM (in response to Edi)

    I think your Comuniccation cables DB9 are damaged or unplaged, from any ups.

    check them all all 2 loops and serial cables in each ups. Or have remove jumpers to sel ct master slave ups.

    Eng Mojtaba Sultani
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