Good Morning,I have a SL20KHB02 and i have a message error:
dc capacitor charge error
What can I do?
From what I can tell from our documentation on this UPS, this means the DC capacitors have failed to pre-charge correctly. This is something that would need to be looked at by an APC Field Service Engineer or authorized service partner. It could be caused by a faulty pre-charge circuit or AC supply that feeds the pre-charge circuit.
For a full and proper diagnosis though, I'd recommend you contact your local technical support office since on 3 phase products of this type, there is not too much further we can provide here based on this type of problem for this UPS.
Hi , I am facing the same problem could you please tell me how did you fix it ?
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