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APC AP9211 Password Reset

Discussion in UPS Management Devices & PowerChute Software started by Anthony , 8/7/2017 10:34 PM
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  • B-DoubleE
    Matt
    =S= Representative
    Matt 2/9/2018 1:43 PM (in response to Mike)

    Hi Mike, 

    No worries, glad to help out :D.

    Password for the other serial number is 1294;8^I9;;D

  • jas_
    John
    New Member New Member
    John 2/9/2018 6:09 PM (in response to Matt)

    Hey Mike,

    Another backdoor request for you.

    Have a AP9211 - sn WA0009012494 with AP9606 Management Card - S/N WA0009011914

  • B-DoubleE
    Matt
    =S= Representative
    Matt 2/9/2018 7:13 PM (in response to John)

    Hi John,

    Backdoor password for the management card is 134=6:^I9:;E

  • wpasquil
    Bill
    =S= Representative
    Bill 2/12/2018 1:56 PM (in response to Mike)

    Hi,

    Use lower case apc for user name in either hyper-terminal or telnet (won't work via the web)

    use the following for password (any letters are capitalized) 1294;8^I9;;D

    You will then have to log in again but use lower case apc for both user name and password

  • dsayago
    Diego
    New Member New Member
    Diego 5/22/2018 10:44 PM (in response to Bill)

    I'm facing same issue to access to couple 9211, lost passwords and can't get in... would you help me please?

    first one serial number: JA0312057617

    second one: JA0314024686

    Please help!!

    Thank you.

    Diego.

  • wpasquil
    Bill
    =S= Representative
    Bill 5/23/2018 4:13 PM (in response to Diego)

    Use lower case apc for user name in either hyper-terminal or telnet (won't work via the web)

    use the following for password (any letters are capitalized) for JA0312057617 17::6=QI9=<> and for JA0314024686 147:=<QI9=<@

    You will then have to log in again but use lower case apc for both user name and password

  • dsayago
    Diego
    New Member New Member
    Diego 5/23/2018 7:12 PM (in response to Bill)

    That did not work but I believe I made a mistake, I gave you PDU serial instead of eth card one. Sorry about that and sending them again.. thank you!!!

    first one: JA0311054118

    second one: JA0314021442

  • wpasquil
    Bill
    =S= Representative
    Bill 5/24/2018 12:08 PM (in response to Diego)

    Hi,

    For JA0311054118 17756>QI9=<=

    For JA0314021442 144898QI9=<@

  • dstowell
    David
    New Member New Member
    David 11 days ago (in response to Bill)

    Hi - 

    Pulled an old AP9211 unit out of a rack and hoping to re-purpose, unable to access the serial / network with default user / password.

    Can I have the backdoor password for the following?

    Chassis

    P/N - AP9211

    S/N - JA0224013441

    Network Card

    P/N - AP9606

    S/N - JA0216002545

  • wpasquil
    Bill
    =S= Representative
    Bill 11 days ago (in response to David)

    Hi,

    The back door password is 136897QI9<=@

  • dstowell
    David
    New Member New Member
    David 11 days ago (in response to Bill)

    Hi Bill,

    The password you provided doesn't seem to be working, I've tried serial and telnet with the username - apc (all lowercase)

    Based on previous posts, it looks like the password needs to be generated from the AP9606 card. Can you double-check that the password was generated from S/N - JA0216002545 ?

    Thanks

    David

  • wpasquil
    Bill
    =S= Representative
    Bill 10 days ago (in response to David)

    Hi,

    Try this 12599;QI9<<B

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